A

There are several reasons why this may happen:

  • Monitoring could be turned off. So ensure you are monitoring your Internet Connection.
  • Your firewall may be blocking the program. This is especially true of Windows built-in firewall. To resolve this problem you must create an explicit firewall rule to allow all connections to/from all IP address ranges on all ports for VDownloader.exe.
  • Program can be monitoring wrong connection. If you have several different connections (i.e. Dial-up, LAN, etc.) installed, please select the one you use to connect to Internet in program’s options.
  • You might have turned on an option to skip videos. In this case, you need to turn this option off.
  • You might have canceled saving the video some time ago (but during your current session in the program). Streaming Video Downloader simply remembered your choice. In this case you either have to turn off Duplicates Monitoring option, or restart the program to be able to download that video again.
  • The video may be served in either RTSP or RTMP protocols, which are currently unsupported by the program.
  • You have already saved the video during your current session.
  • The video you are watching might be available in your browser’s cache, so browser is reading the data from its cache (from RAM or your hard drive) and not receiving it from the Internet in real time. Streaming Video Downloader can save videos only if they come from the Internet through the Internet connection you specified, and not if they are being accessed from your hard drive. In this case you might try refreshing the web page, forcing your browser to reload the data from the Internet. If that does not work, restarting the browser to clear its cache is the next step. If it fails too, you may have to clear browser’s cache manually.
  • Perhaps you enabled some filtering options explained above. They may prevent the program from downloading videos if these videos do not match the filtering settings. In this case, simply either turn off or change filtering options.
  • There may be other program running that has exclusive access to the Internet connection monitored by Streaming Video Downloader. It can interfere or even block Streaming Video Downloader from seeing incoming data. So, please make sure that no such programs are running. Usually, but not necessarily, these are some network monitoring programs.
  • The program might be frozen. In this case try to restart it.
  • The program might not be running, so ensure it is running.